Updating Your Zoom Account

Matt Cooper -

Beginning August 31, 2020 you must sign into Zoom meetings with your school issued email address.

Note: This article only applies if you previously created a Zoom account using your school email.

Click here if you are using a computer to sign into Zoom

iPad

The next time you sign in you'll be prompted to update your account information.

You will receive a popup asking you to Join Coppell ISD's Zoom Account. Tap "View Detail"

iPadJoinCISDZoom_arrow.png

You must select the option "Consolidate into Account" to be able to join the Zoom meeting.

Consolidate.png

The next page will detail the changes that will happen when consolidating your account. Select the option "I Acknowledge and Switch"

Acknowledge.png

When your account has been consolidated you will receive acknowledgement that the process has completed successfully. Select "Sign In to Profile Page" to continue the login process.

SuccessfulSwitch.png

After your Zoom account has been consolidated you must use the SSO option when signing into Zoom.

iPadSignIn.png

You will be prompted to enter the company domain, which is coppellisd

iPadSignInDomain.png

Your device will then redirect the sign-in to RapidIdentity. To login you will enter the same username and password you use to sign into a CISD computer.

RapidIdentityLogin.png

Note: If you try to sign in with your school email using another authentication message you will receive an error. Go back, or cancel the sign in attempt. The next time you sign in choose to authenticate using SSO.

iPadLoginError.png

 

Mac

The next time you sign in you'll be prompted to update your account information.

You will receive a popup asking you to Join Coppell ISD's Zoom Account. Click "View Detail and Choose"

MacJoinCISDZoom_cropped.png

You must select the option "Consolidate into Account" to be able to join the Zoom meeting.

Consolidate.png

The next page will detail the changes that will happen when consolidating your account. Select the option "I Acknowledge and Switch"

Acknowledge.png

When your account has been consolidated you will receive acknowledgement that the process has completed successfully. Select "Sign In to Profile Page" to continue the login process.

SuccessfulSwitch.png

After your Zoom account has been consolidated you must use the SSO option when signing into Zoom.

MacSSO_cropped.png

You will be prompted to enter the company domain, which is coppellisd

MacSignInDomain_cropped.png

Your device will then redirect the sign-in to RapidIdentity. To login you will enter the same username and password you use to sign into a CISD computer.

RapidIdentityLogin_Generic.png

Note: If you try to sign in with your school email using another authentication message you will receive an error. Go back, or cancel the sign in attempt. The next time you sign in choose"Sign In with SSO".

 

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