Note: This article only applies if you previously created a Zoom account using your school email.
Overview
Beginning August 31, 2020, you must sign in to Zoom meetings with your school issued email address.
Instructions
Click here if you are using a computer to sign into Zoom
iPad
The next time you sign in you'll be prompted to update your account information.
You will receive a popup asking you to Join Coppell ISD's Zoom Account. Tap "View Detail"
You must select the option "Consolidate into Account" to be able to join the Zoom meeting.
The next page will detail the changes that will happen when consolidating your account. Select the option "I Acknowledge and Switch"
When your account has been consolidated you will receive an acknowledgment that the process has completed successfully. Select "Sign In to Profile Page" to continue the login process.
After your Zoom account has been consolidated you must use the SSO option when signing into Zoom.
You will be prompted to enter the company domain, which is coppellisd
Your device will then redirect the sign-in to RapidIdentity. To log in, you will enter the same username and password you use to sign into a CISD computer.
Note: If you try to sign in with your school email using another authentication message you will receive an error. Go back, or cancel the sign in attempt. The next time you sign in choose to authenticate using SSO.
Mac
The next time you sign in you'll be prompted to update your account information.
You will receive a popup asking you to Join Coppell ISD's Zoom Account. Click "View Detail and Choose"
You must select the option "Consolidate into Account" to be able to join the Zoom meeting.
The next page will detail the changes that will happen when consolidating your account. Select the option "I Acknowledge and Switch"
When your account has been consolidated you will receive an acknowledgment that the process has completed successfully. Select "Sign In to Profile Page" to continue the login process.
After your Zoom account has been consolidated you must use the SSO option when signing into Zoom.
You will be prompted to enter the company domain, which is coppellisd
Your device will then redirect the sign-in to RapidIdentity. To log in, you will enter the same username and password you use to sign into a CISD computer.
Note: If you try to sign in with your school email using another authentication message you will receive an error. Go back, or cancel the sign in attempt. The next time you sign in choose"Sign In with SSO".