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How Do I Add Outlook to My Phone or Personal Device?

  • Updated

Note:  The Technology Department does not support personal devices.  This documentation is for informational purposes only.

Overview

These instructions are for configuring your iPhone for Office 365. This will allow you to access your Office 365 email, as well as synchronize your iOS contacts and calendar with your Office 365 contacts and calendar.
Note: Your CISD issued iPad is configured through our MDM. You will only need to re-enter your password on your iPad to continue receiving emails to your CISD email address.

*The following link is Microsoft's official documentation for adding an Office 365 account to your device:

Add an email account to Outlook


On iOS 12, or later

Adding Mail Account

  1. From the home screen, tap Settings, tap Mail, tap Accounts, then tap Add Account.
  2. Select Microsoft Exchange.
  3. Enter your email address and the description for the account (e.g. "CISD")
  4. A message will appear, "Sign in to your 'coppellisd.com' Exchange account using Microsoft? Your email address will be sent to Microsoft to discover your Exchange account information." Tap Sign In.
  5. A browser window will load to sign into your O365 account. Enter your CISD password. Tap Sign In.**
  6. Choose which items you would like to synchronize, then tap Save.

Once your iOS device has synchronized with your Office 365 account, you can configure additional options in the account settings.

**If your CISD email address is tied to a personal Microsoft account you will be prompted to choose either your work or personal account when signing in. In some instances when you tap the work option the page reloads, and you there is no way to progress past the screen. To remedy this you will need to cancel the setup, and go to Settings > Safari. Scroll down and tap Clear History and Website Data. The next time you go through the Mail setup you will be able to authenticate successfully.

 

Android 8, or later

These instructions are for configuring your Android device for Office 365. This will allow you to access your Office 365 email, as well as synchronize your Android contacts and calendar with your Office 365 contacts and calendar.

Adding Your New Office 365 Account

Autodiscover Method:

  1. In System Settings, under Accounts, select +Add Account.
  2. Select the option for Exchange. It may be listed as Work or Corporate.
  3. Configure your Exchange account in the provided fields.
    • Email Address: Your email address (e.g., flastname@coppellisd.com)
    • Password: Your network password
  4. Your Android phone will try to set up your email account automatically.

Note: If you experience problems, try it twice, in case there was a mistype. Give autodiscover a chance to work.